DEBIT ORDER DETAILS CHANGE REQUEST --The Most Dirtiest Service in SA

I called 13 times ,Went to Vodacom Shop Groblersdal Mall 5 times

On the 27/09/2017(Wed) @ 08:57 ,i sent email to Vodacom asking them to change my debit order details / Bank details.I gave them all info required .On the same day at 16:02 ,i revived feedback from Trisha Chetty askinf for Cellphone number ,which i provide both my contract numbers .I went as far as attaching their Sep statements for their convenient .24/10/ at 09:49 i did an email follow up after i realize the debit order did not go through ,then Anita Lutya asked for my ID number which was provided already .I sent it ,received acknowledgment .To cut the story short on the 20/11 i was informed by the users of these contracts that lines were terminated then i called collection / Acc DEPT Where i received the most pathetic Service by a supervisor with the surname Ebrahim ,he blamed me for everything instead of resolving this debacle . As i am typing this ,my credit rating is red due to this ,lines still deactivated ,No body is taking responsibility .Asking for a Manager at Vodocom is like asking to speak to Minister of Defense

Copy will be publish with all emails copy on linkedin tonight for my 3968 connections to share

Regards Disappointed Client ********** 140 and ********** 110