Debit order details Ammendment is a Nightmare

It has been a horrible experience trying to get my debit order details changed on my Vodacom Contract. You would think that paying your account should be made easy instead it has been overly complicated and difficult. Vodacom have asked for a letter from my husband to debit my own company account just because my husband opened it at ABSA and not me. Making it seem like this account is owned by a third party but this company is registered in my name.

I sent my company registration clearly indicating me and my husband, my ID, my marriage certificate, proof of banking, proof of residence and still you want more documents. Come on Vodacom, do you want me to throw money at you every month rather than this debit order.

I emailed customer care 9 times, I emailed the CEO, I sent all my documents to *** ... And would you believe it still is not changed and the reference number provided has now been closed.

Now... I just want a solution please. I am moving to another country for goodness sake, I am closing this account and still you refuse to change the details. Can anyone at Vodacom please give me a call, let's please sort this out over the phone. I just want to change my debit order details and pay my bill and move on.

FYI After this contract has lapsed I won't renew it with Vodacom. Please feel free to give me a call Vodacom...

Account number: I***-3 Cellular number: ‪***‬ ID No. : ‪***