Debit Order Details

<p>I require assistance please. See correspondence to Vodacom</p> <p>Email sent on 30/05/2016</p> <p>URGENT!!!!!</p> <p> </p> <p>Good day,</p> <p> </p> <p>For the past +-3 months I’ve been trying to chance my banking details. It is so frustrating that I have to talk to 4 different people when I call your call centre. I’ve been put through to several different departments and it is shocking to hear that my query has not been attended to. I had to repeat myself each and every time and at the end I cannot be assisted.</p> <p> </p> <p>I cannot recall the amount of times I had to repeat my new banking details. I even tried via the online chat [see below in red]. And yet I could not be assisted. All this person told me was that they will get a consultant to call me from the correct department relating to my query. How on earth can they call me when my phone has been suspended? How on earth can they sms me to tell me that my phone has been suspended if I cannot get any smses.</p> <p> </p> <p>I urge that someone gets back to me ASAP or you leave me no other option to take further steps and contact HelloPeter.</p> <p> </p> <p>This is my work number: 021 ********** </p> <p>My email address once again – ********** <p> </p> <p>“Welcome to Vodacom's Online Chat.</p> <p>23/05/2016</p> <p>My number is ********** 573, Ref: I-5BMU74E</p> <p>I made payment arrangements to settle my arrear account. Why is it suspended even though I made arrangements? I'm not even getting calls in. I struggled for 3 months to get my debit order details changed. I'm owing my bank almost R800.00 for failed debit orders since Vodacom kept on deducting from my old account. can someone urgently attend to this. I need an answer asap!!!!</p> <p>I need someone to make contact with me since I made endless amounts of calls to the call centre and now via this online chat which is also not helpful</p> <p>my email address is: ********** “</p> <p> </p>