Debit order details

<p>I have changed Banks and have been trying to update my details with vodacom for 2 months now. I phoned to find out the procedure and proceeded to send an email to the provided email address with all the relevant documentation. Yet Vodacom is still trying to debit my old account where my salary is no longer paid into. Now the debit orders are returned, time and again. Bad on my name. Also now this month Vodacom is trying to debit a ludacris incorrect amount on top of all this mess. I have sent my documents around 70 (SEVENTY!!!!) times and still not a single response, nothing! I have been a Vodacom client for 20 years....... Seriously, why have you stopped caring about your clients Vodacom? </p>