Debit order deducted twice in one month

Item: Vodacom
Rating: 1
Author: Pumeza M

This is the second complaint in less than a month, Vodacom sucks, why did you debit my account again today all i requested is that you take one debit order which was for Dec my debit order should only run on the 28 of every month, I am only 2 month with you guys but i think am already enough of your incompetence.

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Replies (1)

Vodacom's replyOfficial

11 Jan 2019, 11:03

Dear Customer,

Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply11 Jan 2019, 11:03

Official