DH
Daleen H

1 reviews | Active since Jul 2019

03 Aug 2022, 13:35

Debit order date incorrect

The only way I can get Vodacom to assist me is if I leave a poor review on Hello Peter. The debit order date for my account was agreed to be for the last day of the month, however, this month, my account was debited on 29/07/2022. I need this changed as I only get paid on the last day of the month. So if my debit order date needs to move to the 1st of each month, I need that changed please.

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Replies (1)
Vodacom
Vodacom's reply03 Aug 2022, 14:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team