TF
Trevor F

1 reviews | Active since Nov 2014

02 Jun 2017, 10:05

Debit Order Continues

<p>I paid an early cancellation fee yet Vodacom continues to debit my account. Calls to customer care, accounts and cancellations fruitless. Vodacom please contact me and refund the debit order.</p>

0
Replies (2)
Vodacom
Vodacom's reply02 Jun 2017, 10:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply14 Jun 2017, 13:10
Official

Dear Trevor

As discussed, feedback has been provided.

Regards,

RJ

Best regards,