1 reviews | Active since Nov 2018
Debit Order Change
I have recently took out a new contract for an iPad from the iStore in iLanga Mall beginning of this month.
Within the month of November, I changed Banks from ABSA to another.
My debit order for my new contract was loaded onto my old account, but obviously it has to be changed to my new Bank.
I have been trying to get intouch with Vodacom in order to rectify it, so that the debit order gets debited from the correct account beginning of December.
Using the App wont be of any help, as it is an iPad with an e-Sim. iPads dont have an SMS service which prohibits me from receiving an OTP in order to register the App, and it cant be loaded on my existing Vodacom App for my Cellphone as it is on a Business contract.
Help will be appreciated.
Please contact me via email as I am abroad until next year February.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
