AM
Anikie M
1 reviews | Active since Nov 2020
23 Jan 2026, 01:08
Debit order
I took a top up contract with Vodacom and my payment is R198 pm. December they debited R345 and I let it slide, now yesterday they took a whooping R785 for what cause I have never skipped any payment. When I call their customer care, they tell me about system issues. I want to cancel the contract and be free from vodacom nightmare.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
23 Jan 2026, 07:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jan 2026, 07:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team