Debit order cancelled but not contract

<p>I noticed an amount R75 getting debitted from my account every month. After many calls and hours on the phone, it was eventually established that the deduction came from Vodacom indeed and was for a contract I took out more than 24 months prior. I requested that the contract be cancelled. </p> <p>Good. So in the last few weeks I get a call from Vodacom that I am being handed over for an amount of R300. I call Vodacom and after a while my husband and I work out that the number in question is indeed the one we requested be cancelled earlier in the year.</p> <p>It seems the debit order was cancelled (by the Vodacom agent) but the contract was left active\open. So further payments did not happen as we were under the impression that the contract is cancelled. (The sim card is in a tablet that is not used for calls, or even for the 2GB data I have been paying for all along.</p> <p>Anyway, today I spent looooong on the phone with Vodacom, just to be cut off a few times and with nobody wanting to take responsibility in assisting me. </p> <p>I just feel so frustrated and hope that my words are read by someone who can help me. </p> <p> </p> <p>Just by the way, handed over for legal action with out ever being contacted or messaged (via sms or email) is a bit harsh and against National Credit Regulator's rule if I'm not mistaken.</p> <p> </p> <p> </p> <p>PLEASE HELP!!!!!</p>