Debit Order
Vodacom stopped my debit order three months ago for no reason and this resulted me in paying penalty fees. I have spoken to endless agents who have no idea what they are doing and cannot explain. I expect the last three months penalty fees to be refunded to me
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Vodacom's replyOfficial
01 Dec 2021, 07:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Dec 2021, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team