Debit order amount not corresponding with statement amount

Item: Vodacom
Rating: 1
Author: Sonette S

Hi,

I seem to be having more and more problems with Vodacom... Maybe I should phone the ombudsman? I suggest you give me a call about my debit order before I do so!!!! And I have another idea: employ more people to answer your phones, because I wouldn't have written this review if I didn't have to hold for 15 minutes and having to put the phone down!!!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

06 May 2019, 14:21

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply06 May 2019, 14:21

Official

Best regards,

Vodacom's replyOfficial

06 May 2019, 15:35

Dear Sonette

Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.

We apologize for the inconvenience.

Have a great day further.

Vodacom Consumer Website Team

Best regards,

Vodacom's reply06 May 2019, 15:35

Official

Best regards,