LM
Letta M
1 reviews | Active since Oct 2024
23 Oct 2024, 22:04
Debit Order Agreement
I’m so disappointed in this company since July they have not been debiting and never gave me another option to pay my bills even though there’s money in my account each month for them to debit, but they keep on adding areas on them they’ve only debited on August until now they haven’t and already closed the agreement on the debit date.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Oct 2024, 07:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Oct 2024, 07:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
29 Oct 2024, 09:04Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you however responded via email. Kindly respond should you require further assistance, Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Oct 2024, 09:04
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you however responded via email. Kindly respond should you require further assistance, Regards Vodacom Consumer Website Team
Best regards,