Debit order after cancelling

Item: Vodacom
Rating: 1
Author: Liezl R

I called on end of March 2022 to cancel my data contract which would have come to an end at the end if April 2022. Now I have seen that a debit order went off again. What is the use of cancelling a contract if no-one is going to do anything about it

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Replies (1)

Vodacom's replyOfficial

04 May 2022, 11:10

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply04 May 2022, 11:10

Official