KG
Kaelinn G

1 reviews | Active since Jul 2016

10 Jul 2017, 11:04

Debit order

<p>My debit order has not gone off once again.. the date is set for the 1st and because the 1st was on a weekend.. Obviously only supposed to go of the next working day.. and its Friday and here i sit still waiting.. if im gonna get penalties things are going down</p>

0
Replies (2)
Vodacom
Vodacom's reply10 Jul 2017, 11:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply10 Jul 2017, 12:30
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team