Debit order

<p>Hi there</p> <p>Im having a problem with vodacom the first time in many years that Im with them. You wil see the image attatched below . I took out an extra line on my vodacom contract on the 10/06/2017 and the lady at the vodacom store told me that after two days(working days) they will debit the R296 and so I waited and they did not debit it the two days after and I had to use the money for something els, so on the 24/06/2017 I got a sms that said the debit order came back unpaid and so I phoned Vodacom and tried to clear out the issue they said l am going to pay an extra amount of R100 because the debit order came back unpaid , but now my quistion are whos fault is it because they only debited my account almost two weeks afterwards and not two days aterwards so Ibam not going to pay that extra R100 because if they did their work and debited my account on the right time there wouldnt have been a problem to start with </p>