1 reviews | Active since Jun 2017
Debit Order!!!
<p>Had a debit order in place since +/- 2012 yet in October 2016 our service was cut for non payment. When we enquired they said the debit order had been cancelled but couldn't tell us by who. Paid outstanding amount & re-instated the debit order. All was good until today. Service cut!!!!!!! No communication from Vodacom.</p> <p>WHAT IS GOING ON????????</p> <p>This is not acceptable. POOR service.</p> <p>Time to move on.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team