MN
Melcan N
1 reviews | Active since Oct 2020
27 May 2021, 09:42
Debit order
Vodacom can you stop debiting my account, you failed to give me good service and I canceled my contract so why taking money from my account, you look desperate to me please stop it. I tried to call your call Centre they took my call after hearing my enquire they put me on hold for 30 minutes and hang up on me please stop it.
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Vodacom's replyOfficial
27 May 2021, 11:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 May 2021, 11:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team