MM
Mzukisi M
1 reviews | Active since Jun 2010
29 Apr 2020, 13:55
Debit order
Vodacom deducted double they usually deducted from account. Firstly I asked to close my contracts, I must issued with incorrect figures. I called I was to pay closed to R3000 after I had already paid R2700. A lady called and explained, I told myself I will play along and and understand. Now I got a debit order message that they deducted more R1200 of which I do not understand.
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Vodacom's replyOfficial
29 Apr 2020, 14:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Apr 2020, 14:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team