AA
Anonymous A
1 reviews | Active since Sept 2022
05 Mar 2026, 18:46
Debit order
Horrible company ever, I regret taking out a contract with this provider. Debiting me every month twice and still sending messages to say that I owe money. I end up paying double every month. Your customer service agents are horrible and have no way of speaking professionally English.
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Replies (1)Vodacom's replyOfficial
06 Mar 2026, 07:12Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply06 Mar 2026, 07:12
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
