1 reviews | Active since Oct 2016
Debit Order
On the 04th of September 2017 I called vodacom call centre about the money the money they debited on my account it was extra by R149 of which my contract is R609 a month. No one is updating me about the progress of my query they just don't care and I want my money back asap.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Zizikazi
As discussed, this matter has been resolved.
Regards,
RJ
Best regards,
Dear Zizikazi
As discussed, this matter has been resolved.
Regards,
RJ
Best regards,