DB
Dirk B
1 reviews | Active since Oct 2015
30 Jul 2016, 13:34
Debit order
<p>I have cancelled my vodacom contract a few months ago but stil a debit order went through on my bank statement. I have phoned you several times in the past to make sure everything is in order for the cancelation. I also paid over R2500 for the cancelation fees whitch was quoted by one of your agents. Please Assist !!!!</p>
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Vodacom's replyOfficial
31 Jul 2016, 05:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 Jul 2016, 05:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,