Debit Order

Item: Vodacom
Rating: 2
Author: Marcelle L

I want to cancel my debit order as I have a problem on my bank account, I contacted Vodacom on the chat online and was told that to cancel it they will charge me. Who charges you to cancel a debit order? I was then told that they do not know how much and I have to phone the call centre to get the details and get it cancelled. Can someone please tell me why I will be charged to cancel the debit order? Thanks

Helpful (0)

Replies (1)

Vodacom's replyOfficial

04 Apr 2016, 06:41

Hello Missel,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
SA,Consumer Website Team

Best regards,

Vodacom's reply04 Apr 2016, 06:41

Official

Hello Missel,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
SA,Consumer Website Team

Best regards,

Debit Order

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