DEBIT ORDER

It is unacceptable for Vodacom to experience problems with debit orders. My debit order was deducted twice from my bank account on 31 December 2015. The call center agent mention that Vodacom experienced a system error, but then I expect you to immediately fix the problem and not wait until the next business day. <br> <br> In the mean time I am out of pocket for 3 days and it might even be more if Vodacom does not refund on Monday 4 January 2016. <br> <br> When it comes to finance I would expect Vodacom to respond immediately. Because of this I am forced to cancel my debit order. I just can't trust that you will be able to prevent future debit orders from being deducted twice from my account. And I just can't afford that. Frankly, I consider this *****ing!!!