QP
Quintin P

1 reviews | Active since Aug 2010

12 Mar 2022, 08:32

Debit Card Payment on App Not Reflectinf

I paid R400.00 with my debit card on the Vodacom App on 7 March 2022, but it is still not reflecting. I have also send an email to *** regarding this issue and received no feedback.

0
Replies (3)
Vodacom
Vodacom's reply12 Mar 2022, 10:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
QP
Quintin P's update15 Mar 2022, 06:19
Reviewer Update
I have not been contacted yet and the payment is also still not reflecting on my account. When can I expect this issue to be resolved?
QP
Quintin P's update15 Mar 2022, 18:34
Reviewer Update
I still have not been contacted yet and the payment is also still not reflecting on my account. When can I expect this issue to be resolved? Will it by any chance still be this year?