1 reviews | Active since Jan 2015
Debit amounts that are ridiculous
<p>I took my mother for an Upgrade. She upgraded to a TOP UP Package, with a set amount to be debited each month for the new device and airtime that comes with the contract. This is her first month of this contract and from signing a contract of R258.50 she has been billed and debitted for R2760.00</p> <p>The vodacom shop assistant accused my mother of owning a laptop, wifi and other devices of which she has never had in her life. Working a touch screen is hard enough and now they saying that my mother owns other technological equipment. Vodacom is *********** !</p> <p> </p> <p>This is ridiculous!! When i took my mom to a vodacom shop they were unable to assist us! </p> <p>Vodacom is a ***** for money from pensioners! </p>
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Vodacom Social Media Team
Thank you for making contact with us,
This response serves as confirmation that your query has been received.
Please be assured that we have tasked our team to investigate and provide feedback.
Regards
Vodacom Social Media Team
As per our telephonic discussion, this query has been resolved.
Regards,
R. Maart
As per our telephonic discussion, this query has been resolved.
Regards,
R. Maart
