debit account after cancelation

Acc***3-5Ref***ItemB*** cancelled on the 15th Aug 2015 and email send to Vodacom 18 August 2015 07:28 AM notice to cancel contact. After given notice Vodacom still debited my account and actually charge me additional R100 because I've returned the unauthorised debitorder. <br> Complaint logged on the 24 November 2015 2:29:47PM Ref002Q~QPSE and follow-up on the 26 November 2015, no valuable feedback reseived as yet only automically respond. <br> <br> Kind regards<br> Joyce lewis *** [Email Removed]<br> <br> <br> <br> <br>