CL
CP L
1 reviews | Active since Nov 2015
05 Aug 2020, 14:28
Death means nothing for Vodacom
Client has passed away. Remaining of contract applicable (18 months). How could Vodacom expect that someone whom died, has to pay 18 months of the remainder of contract but will not benefit from the contract?
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Vodacom's replyOfficial
06 Aug 2020, 07:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Aug 2020, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team