PK
Patrick K

1 reviews | Active since Feb 2018

10 Feb 2018, 08:53

Death by Attrition

Phoning up the Voadacom Call centre is one of the most frustrating experience I have ever had in my live ... operators who cut you off and then put you on hold and waster nearly 60 minutes of your time, it must be a ply by Vodacom to keep customers away, as a friend said Telkom is no better but at least you are paying less, you asked me to rate the business they dont even come near 1 star

0
Replies (2)
Vodacom
Vodacom's reply10 Feb 2018, 09:12
Official

Good day

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply13 Feb 2018, 15:57
Official

Dear Customer

We apologise for the inconvenience caused. We require more information and requested this via email.

Regards

Roderique Lategan

Best regards,