SC
Steven C
1 reviews | Active since Apr 2019
11 Jun 2019, 14:11
DEAN HELP!!!!!!!
REF: 1- ********** **********
Okay so it has been 7 working days and Vodacom has not yet paid my money back in to my account!! Dean I can not see the refno: of when I spoke to you so I gave the one from Nthombi. I really need my money to be paid back to me urgently.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
11 Jun 2019, 14:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Jun 2019, 14:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
SC
Steven C's updateReviewer Update
11 Jun 2019, 14:58Spoke to Andrea now. REF: ***.
The money was credited to my Vodacom account and not payed into my bank account like it was supposed to have been done. This really makes me mad!
The money was credited to my Vodacom account and not payed into my bank account like it was supposed to have been done. This really makes me mad!
SC
Steven C's update11 Jun 2019, 14:58
Reviewer Update
Spoke to Andrea now. REF: ***.
The money was credited to my Vodacom account and not payed into my bank account like it was supposed to have been done. This really makes me mad!
The money was credited to my Vodacom account and not payed into my bank account like it was supposed to have been done. This really makes me mad!
Vodacom's replyOfficial
11 Jun 2019, 16:48Dear Steven,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply11 Jun 2019, 16:48
Official
Dear Steven,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team(SA)
Best regards,