RP
Riaan P

1 reviews | Active since May 2009

09 May 2019, 11:24

Dean Davids who thinks he owns Vodacom

Dear Vodacom. Mohamed Shameel Joosub

I am really upset with the way I have been treated and would like to get some resolution on my query since Last month, I can’t be treated like this,

Please can I ask that a Manager get in touch with me to discuss my issues, I have had endless problems with Vodacom, your agents and Managers don’t know what they are doing and the Attitude of Dean David’s who thinks owns Vodacom and Hello Peter,

Please can the calls made today 09.05,2019 be listen to and hear how he speaks,

Below are the people that have been dealing with my issues and can’t seems to fix them so I have cancelled my 10 year contract and relationship with Vodacom.

Below are the people that have been involved with this case,

1. Dean David’s ( can’t Believe he works for Vodacom as he say there is no one else I can speak to as he is the highest at Vodacom) 2. Partck Dlamni ( Promised me a call back on Saturday today is Thursday and I have not yet heard from him) 3. Thato ( Acting TL ) Should rather act in movies as she never calls back and provided solutions)

To this date I have no answer you guys have debit my account incorrectly and can’t fix or reverse the funds

0
Replies (2)
Vodacom
Vodacom's reply09 May 2019, 13:25
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
RP
Riaan P's update09 May 2019, 14:12
Reviewer Update
I am still waiting for all calls to be listen to i want Deans manager to get involved here as he is rude and should not be dealing with clients