TG
Tanuja G

1 reviews | Active since Jan 2017

21 Apr 2017, 13:04

Deals not offered

<p>We went down to Vodacom world get the deal for the Sony Experia and PS4. They were out of stock, this I understand. However it was advertised that the deal was available at Incredible Connection, who had stock but could not offer us the deal because this was advertised incorrectly. So we could not get anything. This is false advertising, we especially went to Vodcom World because we know all those shops offering the deal is in one place.</p> <p>We had brought up this deal with them, and we were told they would contact us when they had stock or what is happening with the false advertising. NOTHING as per usual. </p>

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Replies (2)
Vodacom
Vodacom's reply21 Apr 2017, 14:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

TG
Tanuja G's update26 Apr 2017, 12:43
Reviewer Update

This is what I saying - the mistake it done on Vodacom side, not Incredible unless Incredible is responsible for the printing on the pamphlets?

If you read my story, you will see I already know Vodacom has no stock and Incredible does, but cannot offer this because of the MISPRINT on VODACOM's side??