GB
Gill B
1 reviews | Active since Feb 2018
10 Jul 2019, 17:17
Deals advertised
Can't describe how angry I am with Vodacom
Very happy to sign you up for a contract but missed out vital clauses
They then go on to advertise big birthday deals and when to call to apply for one of them they say no you cannt because of the other package you have , but you must wait so by the time you are able to apply for the new contract the deal will no longer b valid
Surely in this age you would b happy to take on new buisness
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Replies (2)
Vodacom's replyOfficial
11 Jul 2019, 08:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jul 2019, 08:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
25 Jul 2019, 13:33Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, i have provided you feedback with regards to your query.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, i have provided you feedback with regards to your query.
Regards
Vodacom Consumer Website Team
Vodacom's reply25 Jul 2019, 13:33
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, i have provided you feedback with regards to your query.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, i have provided you feedback with regards to your query.
Regards
Vodacom Consumer Website Team