JM
Johan M

1 reviews | Active since Jul 2010

01 Jul 2016, 06:23

Dealing with Vodacom is like Living with Cancer

<p>Dealing with Vodacom is like living with cancer, you just can not get rid of them!</p> <p> </p> <p>On 30 May I cancelled two of my three accounts at Vodacom. I paid over R19600 for the cancellations. Now I am only suppose to pay R202 a month for my fiance's wifi. A day later they detuct just over R1900 from my account because the settlement amount doesn't include the last month according to Vodacom which is BS. </p> <p> </p> <p>Now a month later they deducted a further R545 and not R202! I phoned the helpline, it is for services rendered, what **** services!!!!! Vodacom is robbing their customers blind and even when you cancel your accounts they rob you even more!</p>

0
Replies (1)
Vodacom
Vodacom's reply01 Jul 2016, 09:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team