Dealer cancellation

<p>I went to vodacomshop standerton on the 26 of july to take out a new contract of an S7 and a Samsung tab 3 lite,which was a combo deal,then the consultant that helped me made a slight mistake and activated a contract only on the S7 excluding the tab and i did not have a probem because he was friendly with me through-out the whole process.<br />He then sent papers to Trade Partner for a dealer cancellation same time to rectify the problem,but now it seems like he is not getting any help from this department because they keep on telling him that the problem has been escalated which the due date was already on friday at 15:30.<br />Please assist asap</p>