Deal cancelled, but you still take money

Item: Vodacom
Rating: 1
Author: Annis M

My second complaint on the same issue, vodacom you said my contract has been cancelled and i would receive a refund, why the **** are you debiting my account for??????? How can you take money for a contract that has been cancelled????? Give me back my money......

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Replies (1)

Vodacom's replyOfficial

01 Oct 2019, 07:36

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply01 Oct 2019, 07:36

Official