Daylight Robery & exploitation

Item: Vodacom
Rating: 1
Author: Lesego M

What the **** are you invoicing me for? I cancelled this contract last month already and all the Vodacom consultants I spoke to, mentioned in my previous complaint blatantly refused to send me confirmation of cancellation. I demand a refund as I didnt even use this service

Helpful (0)

Replies (2)

Vodacom's replyOfficial

13 Dec 2017, 07:50

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply13 Dec 2017, 07:50

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's replyOfficial

14 Dec 2017, 14:08

Dear Lesego,

Thank you for taking my call.

As discussed, your query has been addressed and resolved.

I do apologise for the bad service received.

Regards,

Best regards,

Vodacom's reply14 Dec 2017, 14:08

Official

Dear Lesego,

Thank you for taking my call.

As discussed, your query has been addressed and resolved.

I do apologise for the bad service received.

Regards,

Best regards,

Daylight Robery & exploitation

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