1 reviews | Active since Oct 2016
Daylight Robery and no customer service
<p>Personaly too many bad experiences with Vodacom to mention in this review so we will just mention the bad experiences in the past 24 hours. We migrated from 1 package to another only to wake up on morning of the 30th September to find out that all remaining DATA over 1 Gig (Bought) and talk time have been taken away. (******) by Vodacom</p> <p> </p> <p>When we got hold of customer support (please change the name there Vodacom) we were told that there is nothing they can as the new contract starts the following day. When asking about existing BOUGHT AND PAID FOR DATA that was taken (******) by Vodacom we were told that is what happens.</p> <p> </p> <p>Then the useless person helping me tells me that we have already used our free data for the month that only starts on the 1st October.</p> <p> </p> <p>Definitly not the case as it was all allocated this morning. Then I asked for a manager, Got a Team Leader and he was more uninformed and useless</p> <p> </p> <p>THEN</p> <p>now realizing I have to monitor everything to do with Vodacom. I realized we no longer have per second calls. I called the useless call center again only to be told by the useless person that ONLY PRE PAID is per second, NO CONTRACT is per second. Thank Goodness I got put through to someone else who said there must be a technical error. </p> <p> </p> <p> </p>
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