1 reviews | Active since Jun 2016
**************** - Vodacom keeps Billing after account has been closed for 6 months+
I reported my Vodacom 3G Device as ******/Missing in September 2017, and subsequently CLOSED my Vodacom Mobile account 09/2017. There has been no activity on theis (Closed account for 6 months) but Vodacom suddenly started Billing me via Debit Order for the last few months - even though I have NOT been a customer since Sept 2017; I have NOT had a Vodacom 3G Device and no active account since 09/2017 ? This is **************** - I demand an explanation and a REFUND of the money you are taking *******ly from my account!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
