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dominique.velthuyzen dominique.velthuyzen
1 reviews | Active since Jan 2017
02 Jan 2019, 10:42
**************** ..the whole deal went SOUR
Got a deal on black Friday, wrong billing and wrong package. Still to date not sorted out after logging a complaint on hello Peter. Vodacom called once, I missed it and that is the last I heard. If they sell something they call you 8 times a day. I will take Vodacom to the ombudsman if I do not have a reply and I will cancel my contract and never give Vodacom another cent...fix my account and listen to your recordings!!
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Vodacom's replyOfficial
02 Jan 2019, 14:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Jan 2019, 14:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team