**************** - refund me!!!!!!!!!

<p>Since Vodacom took over Altech Autopage, I have had billing issues.</p> <p> </p> <p>ISSUE 1: On 1/7/2016 I had to pay Altech R690, then on the 5/7/2016 I had to pay another R350. Then Vodacom also billed me for this amount - R1036 on 11/7/2016 to reactivate my account. I faxed a letter on 8/12/2016 to advise that I had paid Altech and Vodacom should refund me, Iand am still waiting on feedback.</p> <p> </p> <p>ISSUE 1: My contract with Altech was a R199 per month contract, then Vodacom took over and it increased to R345 per month. I then requested that the extra 500MB data be removed from the contract as well as the SIM insurance and Caller ID - I never requested this. This request was done in store on November 2016. To date I have had to pay R345 every month even though the Vodacom shop advised that the accounts department will rectify.</p> <p>When will I be refunded my R1036 and my contract be reduced as requested and the the difference since November 2016 refunded.</p> <p> </p> <p>This is ****************! Vodacom, do you treat all your pensioner customers like this? </p> <p> </p>