**************** on numerous occasions!

I recently bought data and only received half of the data I purchased. I contacted Vodacom, they promised to refund me but never did. When I contacted them again they told me they already refunded me and that I apparently used up the data at 2am in the morning... and this whilst I'm fast asleep and my phone switched off. I'm really angry because I payed for a service and expect to receive service. They showed some sort of "goodwill" and refunded me and extra 5% data valid for one day. I'm not satisfied because Vodacom thinks they can do what they want, when they want.