1 reviews | Active since Apr 2017

26 Apr 2018, 11:18

**************** Of Airtime

You are robbing me of airtime!!!! How is it possible that I loaded R100 airtime on Tuesday and made calls to the total duration of no more than 4min and now i only habe 57c balance, this is not the first time that you have ****** me of airtime and it is truly sickening!! This is really pathetic.

0
Replies (3)
Vodacom
Vodacom's reply26 Apr 2018, 11:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply26 Apr 2018, 13:04
Official

Good day

Once again thank you for your patience.

As per our telephonic interaction the matter has been resolved.

Regards

Kim

's update26 Apr 2018, 14:44
Reviewer Update
Thank you.