**************** - I HAVE BEEN INCORRECTLY BILLED

I HAD A CONTRACT WITH LAPTOP AND PHONE THE CONTRACT WAS DUE FOR RENEWAL ON SEPTEMBER AND FINISHING BY NOVEMBER AND DECEMBER 2015 FOR BOTH DEVICES. I DID MY UPGRADE ONLINE FOR ONLY A HANDSET (iPhone 6) AND INSTRUCTED THAT I CARRY OVER MY NUMBER *** AND UPON BEING CONTACTED BY THE CALL CENTRE I STATED THE SAME THAT I WANT TO USE MY CURRENT 079 NUMBER. I GOT MY NEW PHONE IN SEPTEMBER AND WAS BILLED THE SAME MONTH FOR THE NEW CONTRACT AND WAS TOLD THAT ON THE OLD CONTRACT I WAS STILL GOING TO BE BILLED UNTIL THE OLD CONTRACT FINISHES HENCE I WAS GETTING TWO BILLS FOR THE OLD CONTRACT AND NEW CONTRACT. BUT THE CALL CENTRE AGENT SAID BY END OF DECEMBER I WILL ONLY PAY FOR THE LAPTOP AS THE PHONE WOULD BE PAID OFF. JANUARY CAME, I WAS STILL BILLED FOR THE PHONE AND LAPTOP INCLUDING THE NEW CONTRACT, I CALLED VODACOM AGAIN AND SPOKE TO THABO MAPHALALA AND HE COULD NOT FIND THE NEW CONTRACT UNDER MY NAME UNTIL HE CALLED HIS SUPERVISOR AND THE NEW CONTRACT WAS FOUND. AND I WAS TOLD THAT THIS CONTRACT WAS ACTIVATED ON AN 082 NUMBER NOT ON MY OLD NUMBER. A SERVICE REQUEST WAS OPENED EC-04OI-2BF6OI BUT STILL I AM GETTING BILLS WHEREAS I CANCELLED MY CONTRACT.*GATVOL* AND FEEL *******