**************** FROM VODACOM

Why does terrible service from this horrible company even surprise me! I spoke to one of your consultants today, about my monthly data bundle which was missing. I have been receiving 1GB per month of data since I upgraded my contract in May 2019. This lady, firstly speaks to me like Im a child and speaks about my older contracts, and says that Im getting confused and misunderstanding what she is trying to say! I then email her with my November invoice, where it clearly stipulates that I receive a data bundle, EVERY MONTH, FOR 24 MONTHS. Now, she looks at this email and still cannot help me. I am so fed up with you Vodacom and your constant horrible service. What shocks me even further, is that when I investigated further, I am supposed to be receiving 2GBS instead of 1GB! This has NOT BEEN HAPPENING! Vodacom, you seem to like robbing your customers!