**************** from Vodacom

I had an LTE subscription with Vodacom, I called to ensure this is cancelled before contract expiry date to ensure it lapses. They called and confirmed that this would be the case and I wouldn’t incur any additional charges. However on my billing date, I was charged way more than usual and not only that, my data did not work for the entire month, I presumed this was due to the cancellation. Now they claim they charged me due my benefit discount lapsing which lapses on the same day as contract which was cancelled on expiry. This is ****************