1 reviews | Active since Dec 2014
****************
So angry and upset with Vodacom. They want me to pay an extra R2200 to cancel a contract. The device is not working after a year exactly. I tried cancelling instore but you can't do that and they don't service the device either. Trying to contact the third party has brought me no joy either. So now they want me to pay a ridiculous amount to cancel a contract of which the device isn't working and the data isn't being used. I finally get through to an agent (Xelelo) who gives this ridiculous cancellation fee. I ask to speak her manager I am on hold the call gets cut. I try calling back. Then Xelelo calls back and the call gets cut again. Now what I have to pay for a contract with a device that is not working and data that I am not using. I will be leaving Vodacom for good...just going to have to wait for this contract to end....and that is it. Thanks for nothing....also selling devices over the phone is a clever way for your company to get unsuspecting people like me to buy **** devices that are worthless. So you're actually *****ing from people. Can't wait for my contract to expire.
