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Vodacom Dept collection complaint...

Good morning...

This is not my first time complaining about Vodacom. I have tried contacting numerous occasions on the Custer help line but no success. Vodacom is still billing me for a contract that was cancelled the very next day of receiving simcard. The package I agreed upon was a 80gig, and I was delivered a 12gig package. I canceled the very next day by speaking to one of the Vodacom call operators and was given a reference number and was told to distroy the SIM card. I did so and did not use it at all.

I have since been debit every month for a package I do not have. I tried calling Vodacom and again no success. Now I am being called by Dept collectors.

This is not on..... if this continues, I am going to contact the news papers. I have a reference number for cancellation. Does Vodacom not check their call logs and do they not check their reference number logged or even that their SIM card that was given has not ever been used....

This is not on.......