JH
Jarrod H
1 reviews | Active since Sept 2020
06 Mar 2023, 20:35
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My debit order is scheduled for the 28th every month, I decided to pay it earlier to avoid insufficient funds. Account was paid in full YET the 28th they tried to deduct with insufficient funds and charge R100 on top of it penalty. Call centre says " sorry we can't do anything " now the account is an arrears meanwhile its been paid in full???
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Replies (2)
Vodacom's replyOfficial
07 Mar 2023, 08:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Mar 2023, 08:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JH
Jarrod H's updateReviewer Update
07 Mar 2023, 11:31I have received no feedback
Should I again voice myself
Should I again voice myself
JH
Jarrod H's update07 Mar 2023, 11:31
Reviewer Update
I have received no feedback
Should I again voice myself
Should I again voice myself