mM
meshack M

1 reviews | Active since Apr 2015

30 Dec 2017, 17:50

**************** by vodacom

This morning i woke up to a shocking R276 taken from my account, instead of R75, as was promised by your consultants...

Vodacom, consider this debit order unpaid cos im visiting my bank to unpay it...

I asked for a simple contract of 1 gig data at R75 per month, i didnt know it would cost me R276... Wow!!

And while you are at it, you best cancel this contract... Cos you are *****!!!!!

0
Replies (2)
Vodacom
Vodacom's reply31 Dec 2017, 09:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply02 Jan 2018, 10:21
Official

Dear Meshack

As discussed this matter has been resolved.

Have a pleasant new year!

Regards,

RJ